Order Processing Time
All orders are processed within 2-5 business days. You will receive a confirmation message once your order has been shipped.
Shipping Within Egypt
We offer shipping throughout Egypt. All orders are shipped via reliable courier services to ensure your products arrive on time.
Delivery Estimates
Delivery typically takes 3-7 business days after dispatch, depending on your location. Keep in mind that some rural areas may require additional time.
Shipping Fees
Standard shipping fees apply based on your order total. Promotions for free shipping may be available for larger purchases; please refer to our website for details.
Order Tracking
After your order ships, you will be provided with a tracking number to monitor your shipment. This will be sent via email.
Delays and Exceptions
While we strive to meet delivery estimates, unforeseen circumstances may cause delays such as weather conditions or courier issues. Please reach out to our customer service if your order does not arrive as expected.
Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, refuses the package, or provides incorrect shipping information, and the order is returned to us, any request to resend the order will require payment of a new shipping fee before the package is shipped again.
Contact Information
For any inquiries regarding shipping, please contact our support team at whatsapp +20 15 05650988